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http://www.the-connection.com/about/| As an award-winning, U.S.-based, outsourced contact center service provider, The Connection specializes in providing extensive sales, technical support, and customer service via inbound and outbound teleservices, live web chat, email response, social media monitoring, and interactive voice response (IVR) services. With multiple contact centers located throughout the United States, The Connection provides uninterrupted support, 24x7, 365 days each year. Since 1981, The Connection has specialized in contact center support for many industries, including wireless, telecom, cable, healthcare, broadband, pharmaceutical, financial services, insurance, government, tourism, internet retailers, crisis management, catalog, publishing, hospitals and clinics, health benefit exchanges, and product recall.
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